Northwest IT Company

Northwest IT Company has over 20+ years of Business IT Support and Business IT Solutions experience. We are a full service technology company. You get more bang for your dollar here as well.

Managed IT Services Boise Idaho

Providing comprehensive, quality IT services for Treasure Valley businesses.

20+

Year Experience

What is Managed IT Services anyway?

Our Idaho business technology company provides managed IT services to other companies and organizations in Boise and the entire Treasure Valley area, covering all their business needs. Business IT services can include managing a company’s servers, cloud-based applications, and end-user technical support services. Small businesses that can’t manage IT-related resources have the greatest need for managed services from vendors like Northwest IT Company.

What Can a Managed IT Services Provider Do?

A professional managed service provider can secure your business data, monitor your network, and offer you technical solutions that will optimize your business operations. Our company guards against cybersecurity threats and maintains critical software updates and security patches. Plus, managed services from Northwest IT Company can provide cybersecurity resources that help small to medium sized businesses in the Pacific Northwest region achieve their business goals. These include antimalware programs, firewalls, and 24/7 monitoring for clients in Boise area.

A second area your local company can get help with is IT support needs. Your workers use hardware, software solutions and applications, as well as other tech-related devices that require maintenance and troubleshooting. Murphy’s Law essentially says that if something can go wrong, it will. This especially applies to technology.

Staff members will have questions, even if a computer continues to boot up and run properly. They’ll need assistance navigating the mechanics of devices and various apps. We can serve as an in-house IT support team for smaller businesses. Often, these organizations don’t have the resources to hire enough technicians to properly manage their IT network.

A third area we help out with is information technology strategy. Designing an IT strategy helps maximize technology resources while minimizing IT infrastructure costs. Our strategies also help determine the best ways to overlap internal and external IT resources, to ensure business growth.

We Become Your Dedicated IT Department

When you choose to partner with a managed service provider, we become your own information technology department. If you have a small IT staff, we extend the capabilities and services internal employees can provide. Say you have one systems administrator and a single onsite technician.

However, your company is growing, and the staff you have can’t meet that demand. You’re not sure the local labor market and your finances will support adding to your staff count. Hiring Northwest IT Company ensures you get the best of both worlds. You can save money and have labor resources to meet growing demand.

This includes demand for back-office IT employees like systems engineers, quality control specialists, and remote service desk technicians. It can also include onsite repair techs and frontline coordinators or supervisors. Whether you have an existing team or zero IT employees, Northwest IT Company will work to deliver the capabilities and services your company needs.

Managed Providers are Responsible for Your Technology

Besides helping to manage human resources and staff counts, we are responsible for overseeing your tech equipment. This can include the following:

  • Desktop computers
  • Laptop computers
  • Apple computers (MAC)
  • Wired and Wireless networks
  • Servers
  • Switches
  • Windows computers (Microsoft)
  • Firewall's, Modems and more

Northwest IT Company not only designs a strategy for acquiring equipment-related resources but also replacing or refreshing them. You can rest assured our business IT services will handle how often your company should replace aging equipment. You won’t have to worry about finding enough staff to provision new equipment and dispose of old resources.

Among other benefits, we can provide:

24/7 Network Monitoring

Network monitoring with proactive alerting of your network, servers, wireless and more.

Full Network Security

Full network protection from the entry point down to your computers.

Automatic Patching

Automatic patching will close volnurabilities and keep your network safe.

ROI

Improve your return of investment by keeping your devices safe and healthy.

Custom Tailored Solutions

Every industry requires its own technology focus.

Cloud Management

We provide full cloud management to help you keep licensing clean and dont pay for cloud services you dont need.


A few reasons why our valued customers choose us

As a business that specializes in managed IT services in Boise Idaho, we focus on providing top notch professional services that will help your company increase its productivity.. Since we’ve worked in the industry for over 25 years, we have plenty of experience helping clients with business IT services.

On top of our experience, we love what we do. When a business loves its work, it offers better experiences and leaves an impression on its customers. After all, if people don’t have that drive or motivation to work, customers will notice the difference.

We will manage as much of your IT resources as you’ll allow us, from light information technology consulting services to operating a full IT Department. Your technology is our responsibility. We become your IT department in a nutshell and are responsible in making sure your technology works for your business.

We always do our best to demonstrate our expertise and we are looking to build strong and positive long term relationships with our clients in Boise ID. Contact us for more information on our managed services.

For example, if you want to work with specific tools, we’ll do our best to incorporate them into our business. We always try to expand our options to make customers happy.

Even if we don’t provide a specific vendor, you can talk with us to see if we can find you a great option. That way, you can cover the business IT services your business needs to succeed.

At Northwest IT Company, we want to offer the best techniques to help you with your business. We refer to these techniques as gems since they stand out and shine while you work on managed IT services.

For example, we may notice that chatbots and live chat helps your business meet the needs of your customers. From there, we note these techniques and add them to the list of gems for you to utilize.

Conversely, if there are techniques or methods that aren’t delivering, we’ll point these out so you won’t waste time or resources.

Some businesses will surprise customers with unexpected expenses, additional charges, or similar costs. Not at Northwest IT Company - we use a fixed price model so that you only only need to worry about the upfront cost. No one likes unexpected expenses, so if customers know what they must pay immediately, they’ll feel comfortable with the business.

Because of our approach, our customers trust us and know that we won’t try to take advantage of them. Instead, we offer our services at a reasonable cost to help meet their IT needs.

Customers care about the effort businesses put in, so we make sure to work hard for our customers. By doing so, we offer some of the best services around to meet your needs and help you succeed through managed IT services. Contact us today to learn more.


Read More