Are you a business owner who is just starting a brand-new company or has been in business for a while and are looking for IT support and help? We are here for you! We are the Northwest IT company who have experience in servicing companies like yours for over 20 years. We provide comprehensive, quality IT services to various companies all over the board in the states of Idaho, Oregon and Washington. We have had the honor and privilege of working with companies from various industries including law firms, mortgage companies, schools, churches, public libraries, food and entertainment businesses, and construction, to name a few.
The business landscape is becoming more and more reliant on information technology, requiring proactive IT efforts instead of the traditional reactive IT offered by in-house teams.
Because of this, many business owners are scrambling to keep up with the pace of innovation and meet the demands of the digital world. This has led to a greater demand and a widespread usage of managed IT services, with over 59% of businesses engaging managed IT providers in recent years.
Often times managed IT services play a huge role in the success of any business, from small to large, and from fairly new to seasoned. Digital, managed IT services will help improve the efficiency, productivity, and effectiveness of your day-to-day operations. Read further to learn more about managed IT services and the numerous reasons and benefits of hiring a managed IT service provider.
Generally, managed IT services, delivered by a managed service provider (MSP), involve a set of business technology services provided to clients to improve the functionality of their IT operations and equipment. Our Northwest IT team takes clients’ individual IT needs very seriously. Upon meeting a new client, we will take time to thoroughly investigate their network infrastructure and then provide them with the properly-customized IT services to suit their business needs.
Northwest IT Company scope of services includes:
Managed IT services are typically provided around the clock by remote professionals, ensuring 24/7/365 coverage of IT duties that in-house teams cannot render.
MSPs render the services outlined in their service agreement. They do not need to concern themselves with other routine administrative matters like in-house teams do, allowing them to focus on their IT responsibilities and perform them without getting bogged down with non-IT tasks. As they are bound by service-level agreements, you know what to expect from your MSP and when to expect them. Hiring professional Managed IT service providers can drastically help your business improve IT operations which will result in increased business productivity and efficiency. When you have someone taking care of your IT needs for you, you will have more time to focus on building your business and maximizing revenue and results. If things break, we will be right there to take care of them for you so you don’t have to administer to those concerns yourself.
MSPs often package their services and allow clients to customize their service agreements to only cover what they need. With that, you have the ability to engage an MSP only for functions you require, which you can tie with your budget.
Further, MSPs are only paid for the work they deliver, eliminating the expenses involved in hiring and training IT professionals. Often, managed IT services are paid on a monthly charge, which makes expenses more predictable and manageable. Upon analyzing a client’s business network infrastructure and general IT needs, Northwest IT team will provide customized services and machines, saving you money on needless and useless hardware and software that is often sold in packages.
Unlike in-house IT teams that are employed in your company and therefore work set hours and are paid full-time compensation, MSPs are engaged on contractual or subscription-based terms. You can outline terms on a service-level agreement and define the coverage of services to be provided by your MSP.
Not only does this save you from the time, expenses, and headaches associated with recruiting, hiring, and training IT staff, but it also translates to cost-efficiency for your business because you only pay for the services you need.
Northwest IT Company will give you access to educated, trained, and experienced staff who have advanced knowledge in IT management, monitoring, and support. With industry experts in your arsenal, you can be confident that your IT infrastructure is in good hands and that will utilize the best solutions to keep your systems functioning.
With their vast industry knowledge, Northwest IT team can also guide your business in improving your IT infrastructure and recommend strategies that will streamline your operations. In turn, they are able to optimize your IT systems and functions to make your business future-proof.
Typically, the main responsibility of an MSP is ensuring that your IT functions are consistently available. Unlike in-house IT teams where you have to wait the following day to address an outage or security breach that occurs off-hours, an MSP can keep your systems running optimally at all times. Our team at Northwest IT Company are able to work flexibly and attend to maintenance tasks, security patches, updates, and issue-resolution requirements anytime and any day of the week. This allows for greater uptime with minimal workflow interruptions, if any at all.
Work can get stressful enough without having to deal with technological issues. When your business technology is not very reliable, that creates an extra level of unnecessary stress which only generates more negative outcomes. Northwest IT Company will take care of your technological needs and will give you a peace of mind. We want everything to be working smoothly so you can solely focus on your business growth and development. When you succeed, we succeed.
Having proper IT systems and a professional team of MSP’s by your side will allow you to grow your business and expand your horizons. Technology that is outdated or improperly managed could be a stumbling block for business growth. Northwest IT Company will keep you current with the most recent and up-to-date technological advancements that will suit your business needs and budget. We will make sure that your technology works with you, to help you improve your business, and not against you, to slow down your growth.
Our 20+ years of experience in the IT industry taught us to be good listeners. When we meet new clients, we take our time to listen and really understand their IT needs. Anything can be sold but not everything will work for you and your business. We believe that customizing IT services is the secret to a properly structured, and therefore, successful tech systems. In return, your business will thrive and bring forth great fruit, relying on the proper tools and materials that the customized IT systems have to offer.
There is no doubt that managed IT services has many benefits. For a cost lower than what you would spend with an in-house IT team, MSPs can optimize your IT operations and make your business future-proof. Outsource your IT to our professionals at Northwest IT. Give us a call for a free quote today!